Meet our team and volunteers
Meet the people at the heart of social impact in downtown Ottawa. With an unwavering commitment to community-centred impact, our team and volunteers connect members, facilitate cross-sector collaboration, design events, build programs, and support your work.
So, how can we help you?
Our Team
Liz Cleland (she/her)
Managing Director
Meet Elizabeth Cleland, the Managing Director of Impact Hub Ottawa. With a professional background in both business and the charitable sector, Liz brings an entrepreneurial and community-building mindset to her role at the Hub.
Liz started her Hub journey supporting the social entrepreneurship ecosystem in the region, and she is always on the lookout for sustainable products or businesses to support.
As for what Liz loves about the Hub, it’s being witness to the random connections or collisions over coffee that can spark a potential collaboration or even a new friendship. She especially values the vibrant collective of individuals who show up to support fellow members and create a welcoming space and community.
Dalainey Gervais (she/they)
Operations Manager
Meet Dalainey Gervais, the Operations Manager of Impact Hub Ottawa. With a professional background in the world of inclusive sexual education and sustainable writing, Dal has been a long-time advocate of creating safe spaces for new ideas, collaboration, and environmental advocacy.
After moving to Ottawa in 2022 to pursue Professional Writing at Algonquin College, Dal fell in love with the collaborative nature of the Hub, and its goal to create a more sustainable tomorrow.
From the blooming greenery to the lingering smell of freshly brewed coffee, there’s nothing Dal loves more about the Hub than the lasting connections she’s made with members, program participants and colleagues.
Olivia Thomsen (she/her)
Program Officer
With a background in international development and sustainable food systems, Olivia brings a passion for supporting sustainable spaces and creating opportunities for collaboration and community.
What Olivia loves most about collaborative spaces like Impact Hub Ottawa is the energy and spirit that comes from a shared purpose.
Talha (he/ him)
IT & Digital Systems Intern
Meet Talha Can, the IT & Digital Systems Intern supporting the team at Impact Hub Ottawa. Talha brings a focused passion for both technical efficiency and community connection, grounded in his foundational knowledge of web development, HTML, and CSS gained through dedicated online coursework.Talha’s diverse professional background at Northern Lights Education Center saw him not only provide essential technical support but also successfully spearhead youth mentorship programs, boosting engagement by 30%. This experience has given him a unique ability to bridge the gap between digital systems and the people who use them, making him adept at both optimizing digital workflows and providing exceptional customer service.Currently applying his learning in his role at the Hub, Talha is focused on maintaining the digital health of the space—from supporting the website to streamlining processes for members and staff. He’s excited to leverage his skills to enhance the member experience and contribute to the Hub’s mission of creating a sustainable and collaborative community.
Advisors & Board
Brian Toller
Chair of the Board
Brian Toller is the President of Tolcor Investments Ltd., a private investment firm. During his career, he has been an entrepreneur and investor in publishing, renewable energy, commercial real estate, venture capital and mental health training. Brian has had a couple of decades of experience as a board member of various charities.
He is currently Co-Chair of the Ottawa Climate Action Fund, an investment fund intent on creating a low-carbon, equitable future in Ottawa, part of the Low Carbon Cities Canada network. He also is involved in the creation of PAL Place, an 82-unit, net-zero affordable housing project for older arts workers opening in Ottawa in 2025.
He was on the Board of the Ottawa Community Foundation for ten years, three as Board Chair, where he led the foundation’s move into Responsible Investing and Impact Investing. He also served for six years on the board of Community Foundations of Canada representing the 191 community foundations across Canada.
He was awarded a Queen’s Diamond Jubilee Medal and a Governor General’s Caring Canadian Award for his work in the community.
Jesse Cressman-Dickinson
Board Member
Jesse has a background in community management and stakeholder relations. She is a founder and Board Member of JustChange Canada, a not for profit that supports the development of giving circles and sits on the board of their local chapter in Ottawa. She gets excited about new models of philanthropy, experimenting with new forms of public engagement, creating quality public spaces for people of all ages and abilities and working with local organizations to address community challenges.
Tristan Oliff
Board Member
| Tristan Oliff is the Founder and Principal Consultant at Roots of Purpose Storytelling & Strategy, where he helps collaborators clarify their direction, communicate with confidence, and develop strategies that lead to lasting impact.
Drawing on a professional journey that has traversed the non-profit sector, with stopovers on Parliament Hill and in the new media movement, Tristan aspires to use his energy and passion for stories to enable meaningful social change. He is a long time Impact Hub Ottawa member and former staff. |
Lauren Castelino
Board Member
| Lauren Castelino is an environmentalist, entrepreneur, consultant, and speaker advancing equity and climate justice. She founded the Green Career Centre, a nonprofit empowering underrepresented youth to pursue careers in the green economy.
Through her leadership, Lauren has supported women, newcomers, and BIPOC communities in accessing green job opportunities, professional development, and community wellness. Beyond her organization, she actively contributes to national advocacy through roles such as Advisor to Senator Mary Lou McPhedran with the Canadian Council of Young Feminists, Canada Service Corps Project Leader, and delegate to Nature on the Hill along with other environmental coalitions. As a skilled fund development professional, Lauren has secured over $3.2 million for BIPOC-led and impact-driven organizations, creating hundreds of green jobs and community projects. Lauren has been recognized as a Top 100 Most Powerful Woman, Top 30 Under 30 Sustainability Leader, and Queen Elizabeth II Platinum Jubilee Award recipient. |
Janet Riehm
Board Member
Janet is Owner and Principal Consultant of Janet Riehm Consulting, advising charities and non-profit organizations internationally. A CPA and CGA, she has provided strategic and financial services to a variety of clients in communities extending from First Nations in Canada to rural development in communities in Africa
Jenna Robar
Board Member
Jenna Robar (she/her) is a systems-minded changemaker advancing equity and belonging from Parliament Hill to grassroots movements. Originally from Cape Breton, Nova Scotia, Jenna works within Canada’s parliamentary system to embed diversity, equity, and inclusion principles into institutional culture, while also leading community-based initiatives that foster creativity, connection, and a sense of belonging.
She has shared her voice on national and international stages, from the House of Commons to the United Nations Association of Canada, amplifying perspectives that challenge systems and inspire inclusion. A former member of the Prime Minister’s Youth Council and recipient of York University’s Top 30 Under 30 and Nova Scotia’s Mental Health Advocate of the Year awards, Jenna continues to weave art, advocacy, and policy to shape a more just and compassionate future.
Jennifer Williams
Advisor
Jennifer Williams is a community-minded entrepreneur who believes business can be a powerful tool for connection, inclusion, and shared prosperity. She is the founder of Firefly Insights, where she helps Canadian business owners design values-aligned successions and transitions to employee ownership.
Her career has always bridged business and community. Before launching Firefly Insights, Jennifer co-owned and operated goodfood2u, an organic grocery delivery business in Ottawa that connected local producers with households across the city and championed sustainable food systems. She also spent over a decade with La Siembra/Camino, one of Canada’s pioneering Fair Trade, worker-owned cooperatives, supporting producer partners across the Global South and helping to grow an ethical, mission-driven brand.
With roots in international development and social enterprise, Jennifer is passionate about keeping businesses locally owned, empowering employees, and building inclusive economies that work for people and planet.
Want to get involved?
At Impact Hub Ottawa, we’re dedicated to strengthening communities through connection, collaboration and shared impact.
Sound interesting? Get in touch — we’d love to hear from you.
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