We Are Hiring: Administrative Assistant

Job Description – Administrative Assistant

Position: Full-time Contract Employee

Location: Predominantly Onsite downtown Ottawa – limited work from a home office

Proposed Start Date: May 25, 2026

Salary: $20/hour

Hours – 8-hour shifts between 8:00 am and 6:00 pm with occasional evenings and weekends

What is Impact Hub Ottawa?

Established in 2012, Impact Hub Ottawa (Hub Ottawa) is a coworking space located in the heart of downtown Ottawa dedicated to serving change-maker entrepreneurs, businesses, and working professionals seeking a community of like-minded individuals who drive impact and positive change.  Hub Ottawaoffers offices and desks, meeting and event spaces, ongoing learning events, and networking opportunities.  Members are entitled to perks including free consulting with the growing team of expert coach mentors, and free quality teas and coffee. Hub Ottawa  also has dedicated programs such as Compassionate Co-Working that support cohorts of entrepreneurs via skills development and networking. Hub Ottawa  is the only Canadian member of the Global Hub Network.

Job Overview

We’re looking for a motivated and detail-oriented Office Administration Coordinator to join our team! This role is ideal for someone who enjoys creating organized, welcoming spaces and supporting the day-to-day operations that help a mission-driven organization thrive.

As an Office Administration Coordinator, you’ll use your communication, organization, and problem-solving skills to ensure the smooth running of our coworking and event space, support administrative processes, and contribute to an inclusive, efficient, and inspiring work environment for our members and team.

We’re looking for someone passionate about sustainability, diversity and inclusion, community building, and social innovation. The ideal candidate is organized, approachable, and thrives in a dynamic, collaborative setting. This is an excellent opportunity to build professional experience while working with a team dedicated to creating positive social and environmental impact in Ottawa.

Impact Hub Ottawa is committed to promoting access to this opportunity for equity-deserving groups. We encourage applications from individuals of equity-seeking communities, including racialized and Indigenous persons, persons with disabilities, women, and persons of all sexual orientations and gender identities/expressions.

Duties and Responsibilities

• Coordinate day-to-day office operations, ensuring the space is organized, functional, and welcoming for staff, members, and guests
• Support administrative tasks, including member inquiries, event space bookings and logistics, supply ordering, and record keeping
• Assist with welcoming and communicating with new members, event space guests and members of the public
• Provide support during events and programs, including set-up, clean-up, and logistics
• Support with the upkeep, cleanliness, and atmosphere of the space for the enjoyment of all members, guests, and Hub Ottawa team members
• Support the team in implementing health and safety, accessibility, and sustainability practices within the space
• Respond to inquiries (in-person, email, and phone) with professionalism and care
• Collaborate with the wider Impact Hub Ottawa team to improve operational efficiency and enhance the member experience

Requirements

• Excellent organizational and time-management skills
• Strong written and verbal communication skills
• Comfortable using digital tools (e.g., Google Workspace, Slack, Asana and others)
• A collaborative team player with a proactive, problem-solving attitude
• Customer service experience or a strong ability to work with the public in a welcoming and respectful way
• Attention to detail and ability to manage multiple priorities
• Interest in community building, sustainability, and social impact
• Must be between 15-30 years of age
• Be a Canadian citizen, a permanent resident, or someone who has been officially granted refugee protection in Canada and legally entitled to work in Canada (which means you must have a valid Social Insurance Number)

WORKING CONDITIONS

This full-time position is 100% on-site at 123 Slater Street, Ottawa in an office environment. The site has limited kitchen facilities (ie coffee, tea, fridge, microwave). There is no parking available however there is space for bike parking. We are two blocks away from Parliament LRT station, and close to many bus stops.

To Apply:

Interested candidates can apply by sending a resume and cover letter to hello@hubottawa.org.

Please note that we will be reviewing applications and interviewing candidates on a rolling basis. Interested candidates are strongly encouraged to apply early. We thank all applicants, but only selected candidates will be contacted and invited to the next step in the hiring process. 

Should the application form or process present any barriers to your application, please contact the team at hello@hubottawa.org or (613) 680-3506.